" We are very pleased with Data Return for our hosting requirements. We wanted a strategic partner approach with our software design team and a managed hosting supplier. Data Return has fulfilled this part of the team, providing security and stability of the servers, responsiveness to our requests and providing personalized solutions. The reliable support and services we receive have made our hosting experience a good one. "

Barbara Strandburg

Director, Custom Research Operations
Nielsen Media Research
 
 
Highly Managed Hosting extends managed services beyond the typical application platform level to your custom business application in order to provide the most comprehensive and reliable solution available.

We’ll troubleshoot application issues, working in concert with your development team and vendor partners. And we’ll back the service up with meaningful Service Level Agreements structured around customer business transaction monitors.

A pioneer in the industry and acknowledged expert in running complex transaction-intensive, business-critical applications, Data Return has been providing a higher standard of managed hosting for more than a decade. We’ve handled billions of transactions for hundreds of clients around the world.

The Highly Managed Hosting difference begins with an understanding that our job doesn’t end at the edge of the platform. A commitment to application availability requires a holistic solution that involves full production support for your business application, including taking ownership of troubleshooting and root-cause analysis. We provide best-in-class HP Proliant and Sun servers and storage technology along with the option of Infinistructure, our next-generation utility computing platform.



Test For Success

Data Return’s Scalability Center is a state-of-the-art facility that helps clients size and stress-test their applications, determine performance thresholds, prove business viability and evaluate upgrades.

The Migration Experts

Many customers come to us seeking a higher level of service, but moving a production application between service providers involves unique requirements to ensure a seamless migration without service interruption. We provide the plan, testing and configuration necessary to make your move painless and trouble free.

Order from Chaos

Change threatens the stability of any system, whether it comes in the form of software patching, application code deployment, or device configuration changes. Data Return’s Global Change Management system provides complete analysis, tracking and workflow for any system change, minimizing risk and maximizing availability. Our Patch Management system involves complete testing and evaluation of all commercial software patches before a single fix is applied.

Total Support

Your application is only as successful as our ability to resolve unforeseen or unavoidable issues in a complete and timely manner. Data Return’s combination of experience, systemic change management, intelligent monitoring, event correlation, and live system asset and configuration data gives us the tools necessary to swiftly fix the immediate problem, research root-cause issues and implement solutions. We don’t staff a call center of first-level support staff; your dedicated support team engineers are the frontline of defense. Return-to-service is insufficient; our comprehensive root cause analysis process means we’ll get to the problem and eliminate it.


 
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